Returns & Exchanges
At JYOTI INDIA, we want your home to be perfect, which is why we offer a 15-day return policy on all our home decor and furnishing products. If you are not completely satisfied with your purchase, we will ensure a seamless exchange or refund process.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return and state the reason for the request.
Quality Inspection
Ensure the product is in its original condition with all tags and packaging intact; our team will review your request within 48 hours.
Scheduled Pickup
Once approved, our logistics partner will visit your address to collect the item at a time convenient for you.
Refund Processed
After the item reaches our warehouse and passes quality checks, your refund will be credited to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing